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Getting Started and Registering

How do I login to or register for an account

Click on the Login/ Register link at the top right of any page to either login or register your details to set up an account.

Do I have to create an account in order to buy online:

You can order on Lowes without having to register, however by creating an account with Lowes you will be able to:
  • - Shop faster
  • - Keep track of the status of your orders

Shipping

How much is delivery:

Lowes is happy to offer free shipping on all orders over $100.

For orders under $100 we offer a flat rate shipping fee of $10 Australia wide

We do not ship Internationally

Fast, convenient delivery across Australia:

Enjoy the convenience of home delivery on a huge range of products.

We ship all order via Toll Priority or Australia Post

Order Tracking:

Once your order has been dispatched, you will receive an email with your consignment number. Simply enter this on the Toll / Australia Post website to track the delivery of your parcel.

Parcel Delivery:

By default parcels are left without a signature, however you may nominate to have your parcel signed for. If you are not at home when the parcel arrives, a notice will be left at your address notifying you to contact the depot for arrangement of pick up.

Changing Shipping Address:

Our online store aims to process and pack your order as fast as possible. This means your shipping address can only be changed if your order has not left the warehouse. To change your shipping address, contact our Customer Service team as soon as possible on 1300 156 937 (AU).

Payment Methods

We accept the following payment methods:
- Lowes Zero Card
- Credit Card (Visa / Mastercard)
- Paypal
-30 day accounts

Gift Vouchers

You can redeem Lowes Gift Vouchers for any merchandise at any Lowes store.

Gift Vouchers expire 12 months after issue.

Not redeemable for cash.

May not be used as payment on Lowes Zero Credit Card.

Once Gift Vouchers has been purchased it is non-refundable